SHIPPING & DELIVERY POLICY

Thank you for choosing Victoria Vintage. All orders are processed and dispatched with care from our Kathmandu studio.

Shipping Policy

We are committed to delivering your orders safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Inside Nepal: Delivery usually takes 2–5 business days.

  • International Shipping: Delivery may take 7–15 business days depending on the destination.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.

  • Free shipping may be available during special offers or promotions.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or phone.

Delayed or Lost Packages

  • Delivery delays may occur due to weather, courier issues, or unforeseen circumstances.

  • If your order is lost or significantly delayed, please contact our support team for assistance.

Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • Victoria Vintage is not responsible for orders delivered to incorrect addresses provided by customers.